Customer Case: Sustainability in Logistics with TNT

Customer Case: Sustainability in Logistics with TNT Customer Case: Sustainability in Logistics with TNT
Publ. date 26 Nov 2013
An involved logistics service provider, TNT strives for an improvement of the influence of its corporate activities on the social surroundings and the environment in communities across the globe. Finch & Beak has helped TNT in realizing its social goals.

TNT and its social involvement

An an involved logistics service provider, TNT strives for an improvement of the influence of its corporate activities on the social surroundings and the environment in communities across the globe. Therefore, TNT undertakes the following initiatives:

  • Encouraging operational departments to achieve international certifications, such as Investors in People, ISO 9001:2000, ISO 14001, OHSAS 18001 and SA 8000.
  • Education of employees on the social and environmental aspects of their tasks.
  • Encouraging suppliers to introduce programs that support its own goals and targets, because TNT -in line with its Business Principles- takes responsibility for the entire value chain.
  • Internal and external benchmarking of policies, strategies and programs in order to promote ongoing improvement in all activities.
  • Developing programs that decrease the emissions of operational activities.

In 2007, TNT became supersector leader in the Dow Jones Sustainability Index. In addition, the company has been a very active partner of the World Food Programme since 2003.

Effective sustainability

In 2006, Finch & Beak was asked by TNT to investigate the improvement of the effectiveness of the sustainability program within the organization. As a result of this study, a number of suggested initiatives were selected, which were implemented throughout 2007.

IMD case on  philanthropy

From the reseach done by Finch & Beak, a case for business school IMD in Lausanne emerged which was among others used by Peter Bakker, at the time CEO of the company, to clarify the role of leadership in corporate social responsibility.

The case describes in detail the collaboration between TNT and the World Food Programme and the development of the so-called 'Moving the World'-program. The case, entitled 'U2 can move the world', consists of two parts: the design of Moving the World (A), and the results and challenges after three years of partnership (B). The session, which was supported with video materials, was a huge success. “U2 can move the world” was written as part of a series of cases by Finch & Beak on marketing and sustainability for IMD.

Interested?

Further information is available at the IMD website. If you need advice on a strategic approach to corporate philanthropy, please contact Josée van der Hoek, senior consultant, at josee@finchandbeak.com or call +31 6 28 02 18 80.

About Jan van der Kaaij

Sustainability expert in strategy development, DJSI and sustainable innovation, with a hands-on approach and always committed to go for the max. | jan@finchandbeak.com 

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