In the interview for the Dutch radio program 'BNR Duurzaam', Carin ten Hage of TNT discusses how Finch & Beak helped her and her team to make the change towards sustainability within TNT more effective. The role of informal networking -the internal entrepreneurship- is what she calls crucial. It's also important to maintain the positive energy within your team: "Work with the living, don't try to raise the dead."
ChangePro® is a learning tool designed to help managers increase their insight in change processes. The tool is globally used by companies such as Xerox, KLM Air France and Vodafone to train employees in change management and uses several management styles, informal networks and success factors to influence knowledge, attitude and behavior. Sustainability can only succeed when it is embedded within the own organization, and therefore has everything to do with successfull change management.
Participants receive the assignment from the head office to implement the sustainability strategy within the organization. They can choose from 25 tactics to make sure as many of the 24 managers are 'convinced' and positive about the change process within 120 days. The feedback after every action combined with the logbook provides the participants with practical lessions they can apply in their everyday work.
The full interview with Jan en Carin (.mp3) is available in the download section at the bottom lefthand corner of this article.