What we collect: We may collect the following information:
- name, job title and company
- contact information including email address or phone number
- demographic information such as address, postcode, city, country
- other information relevant to surveys
How is your personal information collected: We use different methods to collect data from and about you including through:
Direct interactions: you may give us your data by filling in forms, submitting information on one of our websites or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- subscribe to our newsletter;
- answer to a survey;
- download a document from our website;
- take part in a Finch & Beak event or training.
Automated technologies or interactions: as you interact with our website, we may automatically collect information about your equipment, browsing actions and patterns by using cookies.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
What we do with the information we gather: We use this information to better understand your needs and requirements and provide you with a better quality of service, and in particular for the following reasons:
- Internal record keeping and process improvements
- Improving our products and services
- Sending you a newsletter or other information which we think you may find interesting using the email address which you have provided
We do not pass or sell your personal information to any third parties.
How long do we keep your information: Individual data will be stored permanently by Finch & Beak unless you tell us otherwise.
How we protect your personal information: We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org or by clicking the unsubscribe link in emails received from us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
You have the right to request information about the personal data we hold on you at any time. If you would like to make a request for information, please email email@example.com. If Finch & Beak is not able to solve the matter with you, you can file a complaint with the Dutch Data Protection Authority.